Trend logs are blank

Issue

When a trend log is opened up from Vista Workstation, there are no values or information in them. The trend logs are empty.

Product Line

TAC Vista

Environment

  • Vista Workstation
  • Trend Logs

Cause

The computer or user permissions do not allow Vista to create new directories.

Resolution

Check the $queues folder in the Vista database. If the $queues does not have the insertevents and insertlogvalues folders underneath it then create these folders manually. Now check the trend logs in Vista Workstation again, all of the trend logs should show up.