Digital Sentry unable to connect to an ACTi model CAM7301 IP camera.

Issue

The Digital Sentry software, DS ControlPoint and DS Admin are unable to connect to ACTi model CAM7301 IP camera.

Product Line

Pelco Cameras, Pelco Video Management

Environment

  • DSSRV 7.4.149
  • Digital Sentry 7.4.149
  • X3 ACTi CAM-7301

Cause

Digital Sentry version 7.4 and below is missing configuration information for the ACTi CAM3701 IP camera model.

Resolution

Resolved with Digital Sentry software release 7.5.456. Install or upgrade to Digital Sentry software version 7.5.456 or above.

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Where can I download the latest version of Digital Sentry software.

How to upgrade the Digital Sentry Software Suite on Digital Sentry HVR(s) and NVR(s).