No video from a Digital Watchdog DWC IP camera on a Digital Sentry (DSSRV) system.

Issue

DS Admin and DS ControlPoint display No Video when configured to view the DWC-MD421D IP camera. 

Product Line

Pelco Cameras, Pelco Video Management

Environment

  • Digital Sentry 7.4.320
  • DSSRV
  • DS NVs
  • Digital Watchdog DWC-MD421D v1.1.0.1
  • Digital Watchdog DWC-MF21M4TIR
  • Digital Watchdog DWC-MF21M8TIR
    • Camera supports h264 but requires mpeg4 or mjpeg configuration.

Cause

The Digital Watchdog IP camera DWC-MD421D is not supported on the Digital Sentry system.

Resolution

The camera does show to have ONVIF compatibility, unfortunately with the firmware version used 1.1.0.1 we were unable to get video.

Video worked using the RTSP stream and MPEG4 compression.
Note: Settings must be set in webpage of camera as well. (Default IP 192.168.1.123 admin/admin)

  • 1920x1080
  • 15ips/14ips
  • MPEG4
  • Stream 1

 

Model DWC-MF21M8TIR   - use the following RTSP stream rtsp://camera ip address:554/channel1  (configure channel 1 to desired compression, resolution / frame rate settings via the cameras web interface)

 

 

  1. Open DS Admin, expand the VAU folder and click on the VAU name like a hyper link.
     
  2. VAU configuration tabs will load, click on the IP Cameras tab.


     
  3. Click the Add IP Camera button and select "Other" for the type of IP camera you are adding.


     
  4.  Add the settings for the IP camera, these should match what is configured on the IP camera.  Add the RTSP URL provided by the camera manufacture...in this case we used RTSP:// ip address /mpeg4