How to upgrade the DX4700 / DX4800 HVR firmware?

Issue

What are the options and steps to upgrade the DX4700 or DX4800 HVR?

Product Line

Pelco Video Management

Environment

  • DX4700 HVR
  • DX4800 HVR

Cause

Software update

Resolution

UPDATE

The update feature allows you to upgrade HVR software. The current HVR configuration settings are not deleted or replaced during the update process.
You can perform an update from either a local or a network location.

  1. USB UPDATE: click here to view process
    NOTE:  Ensure that only the extracted folder (file) is on the root of the USB key.  Leaving the zip download folder in the USB key will cause the update to fail. Stating (Could not find Invalid file) It may also be necessary if the update fails to take the contents of the folder and put them on the root of the usb stick instead of in the folder.

    FORMATTING MEDIA on the DX4700/DX4800. click here to view process - Ensure to Reformat the USB device on the DX4700/DX4800
    to ensure optimal equipment function.
     
  2. NETWORK UPDATE: click here to view process

     
  3. DX Series Client software:click here to view process

     
     
  • NOTE: software update may be confirmed by clicking on the view icon of "i" for information


     

 

Related Articles:
Where can I download the latest firmware version for DX4700/DX4800 Series DVR?