DSSRV shows no hard drives listed in DSSI as well as the hard drive status LED's do not light up.

Issue

When installing a DSSRV-SCSI to a DSSRV with a DX8100HDDI attached, the front panel hdd LED turn off and the system information menu will show no hdd. The system is recording to the internal and the external hdd.

Product Line

Pelco Video Management

Environment

  • DSSRV version 7.3 - 7.4.149
  • DSSRV-SCSI
  • DX8100HDDI
  • DSSI (Digital Sentry System Information)

Cause

Software issue with DSSRV-SCSI conflicting with the front panel indicators on the DSSRV.

Resolution

Resolved with the release of Digital Sentry software 7.4.149 and above.

 

Information on downloading the latest version of Digital Sentry software, please refer to article: Where can I download the latest version of Digital Sentry software.