Print badge shows an error An error occurred while opening the file specified.

Issue

Badge printing was working, but when trying to print now the error is shown. The Windows user has full admin privileges

Product Line

Andover Continuum

Environment

Continuum

EpiBuilder

Windows XP

Windows 7

Windows Server 2003

Windows Server 2008

Cause

Layouts are contained within files and the path can be specifically selected

Resolution

Ensure that the path to the layout is correct

Ensure that the layout is the correct layout.

Test with multiple layouts as it could be one particular layout that is corrupt.