Formatting the DX4800/DX4700 storage hard drive(s).

Issue

DX4800 missing recorded video.

Product Line

Pelco Video Management

Environment

  • DX4800
  • DX4700

Cause

Possible software corruption, new hard drive or hard drive problem

Resolution

To format the storage hard drive(s) in a DX4800:

  1. Enter Setup.
  2. Click on System.
  3. Click on Camera.
  4. Click on Storage.
  5. Click on Format.
  6. Enter YES on the warning message.
  7. Wait for the hard drive to complete the format process.
  8. Verify the hard drive(s) have been formatted.
     

Related Articles:
How to set hard drive partition size on the DX4700/DX4800 series HVR(s).