DX9200 recorder will boot to a display NTLDR missing error message.

NOTICE

DISCONTINUED PELCO PRODUCT.
This product has been discontinued. For further information please visit pelco.com/support/discontinued-products

Issue

"NTLDR" missing error message prompts on the screen with a external storage connected to the DX9200 recorder.

Product Line

Pelco Video Management

Environment

  • DX9200 recorder
  • DX9200HDDI
  • DX8100HDDI

Cause

The BIOS was detecting the SCSI card as the preferred boot device and tried to boot from the external array.

Resolution

Change the boot option.
 

  1. Boot DVR into the BIOS menu by Pressing and holding the DEL.
  2. Go to the Boot menu
  3. Select "hard disk drives windows.
  4. Select "1st drive "press enter.
  5. In the subsequent "options" windows, choose "SATA:PM-ST"
  6. Select Escape back to main boot menu, then setup boot priority list as usual.