Error when saving photo in Badge Manager: Invalid width/height - 11

Issue

After selecting a photo and trying to save it in the Image Enhancement screen, the above error pops up. 

Product Line

Andover Continuum

Environment

CyberStation 1.94

Cause

Not certain - but possible Windows user profile corruption.

Resolution

Uncheck the resize box under the capture options.

Logged into Windows as another user and the issue was not seen.

The Windows user with the problem was deleted (this was not on a domain) and recreated.