Imported BACnet IP device does not communicate


Import of BACnet IP device is missing object id (Instance id or device id) value. The device is indicated as offline and will not communicate.

Product Line

SmartStruxure Solution


StruxureWare Building Operation 1.3.x


The device instance ID is not included in the export by design to avoid conflicts. This needs to be changed manually after the import to correct.


Use the Associate with Device option on the BACnet IP device object.

Specify the device instance number.