Imported BACnet IP device does not communicate

Issue

Import of BACnet IP device is missing object id (Instance id or device id) value. The device is indicated as offline and will not communicate.

Product Line

SmartStruxure Solution

Environment

StruxureWare Building Operation 1.3.x

Cause

The device instance ID is not included in the export by design to avoid conflicts. This needs to be changed manually after the import to correct.

Resolution

Use the Associate with Device option on the BACnet IP device object.

Specify the device instance number.