What is the maximum amount of alarm message entries that can be displayed on the WS5000 alarm tab?

Issue

The WS5000 alarm tab has reached it's maximum count and new alarms are no longer displaying within the tab.

Product Line

Pelco Video Management

Environment

  • Endura WS5000 Video Management software.

Cause

The maximum active alarm message queue size of 3,000 alarms has been reached.

Resolution

Acknowledge alarms that are no longer needed. 

Please note that this only affects the alarm messages displayed on the  WS5000 alarm tab. Alarms within the system will continue to trigger and react as configured (i.e. trigger scripts, presets, motion recording, etc.).