When DS ControlPoint attempts to connect to Digital Sentry HVR, the following error message comes up:
Pelco Video Management
- DS ControlPoint version 7.4.x and later
- Digital Sentry HVR ver 4.1 or older
- IP cameras connected to Digital Sentry HVR
DS ControlPoint version 7.4.x and higher is not compatible with Digital Sentry version 4.1 or older when IP cameras are being recorded on the HVR.
There are currently two work arounds for this matter:
- Update the Digital Sentry HVR server software to ver 4.2 or later.
-- OR --
- Use DS ControlPoint version 7.3.208