When trying to view an EXE exported clip of an Oncam Grandeye 360 camera on a client without ControlPoint installed, the video will not show.
Pelco Cameras, Pelco Video Management
- Digital Sentry
- Oncam Grandeye 360
- EVO Series all models
DS ControlPoint software issue.
- Install the latest DS ControlPoint version on a windows 7 client PC. Click here.
- Export the .exe video clip needed.
The .exe video clip will playback with no additional software need.
Note: Due to compatibility issues with .NET, DS ControlPoint version 7.7.309 or greater cannot be installed on Windows XP.