Tap does not auto dial out when an alarm occurs

Issue

Tap does not auto dial out when an alarm occurs

Product Line

TAC I/NET

Environment

I/NET

7801 Tap

Cause

  •  The phone number(s) are not defined by the host software 
  • The wrong message priority is defined
  • The message masks do not match

Resolution

  1.  Verify Phone numbers
  2. Ensure Alarms are set to Priority or Critical
  3. Verify Message Masking