DX8100 Client freezes when dragged into a dual monitor.

Issue

The DX8100C software can only display on the primary monitor.

Product Line

Pelco Video Management

Environment

  • DX8100C software all versions.

Cause

The DX8100C software renders video using Direct Draw and can only be rendered on the primary monitor.

Resolution

Use DS ControlPoint; which has the ability to render on the secondary monitor.

Related Articles:
Where can I download the latest version of DS ControlPoint client software?
How to install the DS ControlPoint Client software?