Delete a system from DS ControlPoint.

Issue

Unable to delete a system from DS ControlPoint.

Product Line

Pelco Video Management

Environment

  • DS ControlPoint

Cause

The system is currently connected via DS ControlPoint.

Resolution

To delete a system from DS ControlPoint system list:

  1. Click on the System tab.
  2. Locate the system to be removed.
  3. Right-click on the system name.
  4. Select Delete System.
  5. Close DS ControlPoint and reopen it to refresh the page.

NOTE:
If Delete System is not shown in the selections as you right click on the server name, select Disconnect System and then try again.
If you are deleting a system to correct a problem and the problem still persists,  Remove  DS ControlPoint from add/ remove programs. Also remove ControlPoint Cache.XML file and then reinstall DS ControlPoint using the latest version.