DS ControlPoint missing the layout option/icon in Live view.

Issue

In the Live tab video options, there is no layout icon displaying.

Missing Layout Icon

 

Product Line

Pelco Video Management

Environment

  • DS ControlPoint
  • Digital Sentry
  • DSSRV
  • DS NVs

Cause

The Remote System Settings options in Setup is configured for Max Camera Layout = 1 Camera.

Resolution

The Remote System Settings are designed to assist in a low bandwidth environment, limitations configured could be for a good reason and may not need change.  If the setting is by mistake or no longer needed follow the below steps to change.

Change the Remote System Settings:

  1. In DS ControlPoint, Click on Setup  
     
  2. Click the Application Settings button.
     
  3. Select the Bandwidth tab.
     
  4. Uncheck the Enable Remote Mode option completely or change the Max Camera Layout: from 1 Camera to either 4 or 9 Cameras.



     
  5. Click OK to save the changes.
     
  6. You should now see the layout icon available in the Live tab.



     

Related Articles:
Lock / Unlock access to Setup in DS ControlPoint.