How to PTZ a camera on Pelco Mobile app connected to a DS system.

Issue

How to PTZ a camera on Pelco Mobile app.

Product Line

Pelco Video Management

Environment

  • DSSRV (version 7.3.54-7.5.609)
    • DSWebservices (version 2.0. and higher)
  • Pelco Mobile App (2.0.1-1731 and higher)
  • Analog PTZ
  • IP PTZ
  • Oncam Grandeye 360 ptz zoom "Not supported".

Cause

PTZ control information

Resolution

  1. Viewing the camera that will be Panning, Tap the center of the screen for options icon to display.


     
  2. Tap  Icon to get sub menu.


     
  3. Once the menu option is displayed tap the PTZ   icon.


     
  4. Tap the arrow icon to move PTZ to desire location.



     
  5. To exit out of PTZ menu tap the blue dome  icon


    Note: The PTZ icon  is only available when connecting thru "Systems" menu options.