Demo ES or AS downloads as a .zip file

Issue

Demo ES or AS download comes in as a .zip file

Product Line

SmartStruxure Solution

Environment

Windows OS with Internet Explorer for the web browser 

Cause

Site wants to download from the Extranet the Demo ES or AS. The file is downloaded as a .zip file rather than the .xbk file extension.

Resolution

What happens is the file is scanned by the IE browser and determines the file structure(read further from Microsoft link). This file is deemed as a zip file, and thus the name change occurs.

For a workaround, you can use Firefox or Google Chrome for your web browser.

From your IE browser, select Tools, Internet Options

Security Tab, Local Intranet is selected and then the Custom Level button at the bottom

then scroll down the list for settings, about half way is the Enable MIME Sniffing

Disable MIME Sniffing and save your settings.