Issue
Netcontroller 2 offline with CPU LED and Ethernet LED's on solid. This occurred after electrician installed new equipment in the same cabinet.
Environment
Netcontroller 2
Continuum
Cause
Controller database has become corrupt.
Resolution
Clear controller RAM and Flash and reload controller.
In this instance, the Controller did not seem to respond to pressing the "reset IP" button for 30s. Removing power and battery connections for a minute and then reconnection power cleared the memory. Able to see device online and reload from the Workstation after this.