Issue
FieldServer makes a proprietary version of their gateway for PolarSoft which uses the BACnet protocol but cannot be discovered via the Who-Is service (and therefore does not show up in the ContinuumExplorer). Is there a way to get/set points in the device from Continuum?
Environment
CyberStation
Cause
Continuum cannot communicate with this version of the FieldServer controller.
Resolution
Continuum cannot 'hardcode' any points in a device that it cannot discover through the BACnet Who-Is service. It must respond to this in order to create any references to it in the SQL database.
The customer will need to get a non-proprietary version of the device, i.e., one that supports BACnet Who-Is/I-Am.