The DX4500/DX4600 and DX4700/DX4800 Series Tool Bar icons are greyed out.

NOTICE

DISCONTINUED PELCO PRODUCT.
This product has been discontinued. For further information please visit pelco.com/support/discontinued-products

Issue

When navigating the DVR GUI (Graphic User Interface), The Tool Bar Icons are greyed out causing the in-ability to login or perform essential functions.

Product Line

Pelco Video Management

Environment

  • DX4500 Series all versions
  • DX4600 Series all versions
  • DX4700 Series all versions
  • DX4800 Series all versions

Cause

  • System malfunction caused from hardware failure.

Resolution

The DVR must be sent in for service.