Master Control Software Licenses

NOTICE

DISCONTINUED PELCO PRODUCT.
This product has been discontinued. For further information please visit pelco.com/support/discontinued-products

Issue

The Master Control Software and the DVX Series Line of Digital Video Recorders are end of life, and no longer serviced.  Limited technical support is available. 

Product Line

Pelco Video Management

Environment

  • Master Control Software - all versions.
  • DVX First Line
  • DVX1000
  • DVX500
  • DVXi
  • DVXe

Cause

Master Control Software license key generation is no longer available.

Resolution

The License key can be located in the inside of the DVRs front door. If you do not have a license key, it is not possible to obtain one. Since Pelco is no longer able to produce licenses the unit will have to be replaced with a new DVR/HVR system.