Accessing WorkPlace Tech help files in Internet Explorer 11


The drop down menu to select WorkPlace Tech help manuals does not function in Internet Explorer 11.

Product Line

TAC I/A Series, SmartStruxure Solution


WorkPlace Tech 5.8.6

Internet Explorer 11


Internet Explorer changes how they handle compatibility mode for websites and webpage used to access the help files requires updating in a new version of WorkPlace Tech.


Use one of the following options to access the help files

  1. Access them directly by going to the folder they are stored. On a Windows 7 (64 bit) operating system this is C:\Program Files (x86)\WorkPlace Tech\Help by default.
  2. Modify the index.htm, BACnet.htm, LON.htm, search.htm, Sensors.htm, and Software.htm files found in the C:\Program Files (x86)\WorkPlace Tech\Help\bin directory.

Add the following line in front of the first "meta http-equiv=" line: