Arecont AV8185DN video is being displayed zoomed in in ControlPoint or DSAdmin.

Issue

Arecont model AV8185DN camera video is being displayed "zoomed in" while viewing from ControlPoint or DSAdmin. Video from Arecont software shows video at native resolution.

Product Line

Pelco Cameras, Pelco Video Management

Environment

  • DSSRV
  • DSAdmin
  • ControlPoint
  • Arecont AV8185DN

Cause

When the Arecont camera is added to the Digital Sentry Software, the resolution of each imager is set to the 1/4th resolution value. Video will be displayed on Pelco software at 1/4th of the supported resolution.

  • In the case of Arecont AV8185DN, imager is set to 800 x 600 resolution for each camera.

Resolution

Adjust resolution settings of each imager in DSAdmin to the supported full FOV resolution designed for the sensor.

In the case of the Arecont 8185DN, full FOV resolution designed is 1600 x 1200.