Error 1334 when Attempting to Install the WS5200 Program

Issue

You receive the following error message when attempting to install the WS5200 program:

Error 1334. The file 'ul_msvr90.dll.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54' cannot be installed because the file cannot found in the cabinet file 'Data1.cab'. This could indicate a network...

Product Line

Pelco Video Management

Environment

  • WS5200, all versions
  • Windows 7
  • Windows 8
  • Windows XP

Cause

When the installer runs, it seems to have difficulty installing the Microsoft Visual C++ 2008 runtime. This can be seen in the error message where it says, MSVCR90, which stands for "Microsoft Visual C++ Runtime, version 9.0."

Resolution

Install the Microsoft Visual C++ 2008 redistributable package before installing the WS5200 program. To do so, follow these steps:

  1. Close the installer.
  2. Click here to download the redistributable package.
  3. Install the redistributable package.
  4. Run the WS5200 installer again.