There are red hues or artifacts when using Surevision or LW wide dynamic range series cameras in low light

Issue

The SureVision or LW series cameras will give a red hue or red coloring in low light situations

Sarix Sure Vision

Product Line

Pelco Cameras, Pelco Video Management

Environment

The IX and IM series LW or Surevision WDR cameras, when in a low light setting

Cause

This is a reaction of the WDR system when in low light grabbing color from LED's,  IR or other light sources and showing a red hue or noise in the video

Resolution

The best resolution for this is to have the camera go into the black and white mode earlier. This can be done by changing the Day/ Night transition level to 1. The default level is 4. Once the camera is in the black and white mode there is no red hue or coloring