How do I upload a file to PSS-Rockford or PSS-Dallas on the Schneider-Electric Box file server?

Issue

Need a link to provide an easy way of uploading one or more files the Box server.

Product Line

TAC I/NET, TAC Vista, Andover Continuum, Satchwell MicroNet, Satchwell Sigma, TAC I/A Series, Field Devices, SmartStruxure Solution, Other, Pelco Cameras, Pelco Monitors, Pelco Video Management, Pelco Matrix, Pelco Transmission & Power, SmartStruxure Lite

Environment

Schneider Electric "PSS-Rockford"  Box server folder

Cause

Many email services have a limit on the size of attachments.

In many cases, large files must be sent to Product Support so that the support engineer can investigate a reported issue.

Resolution

Use the following form to upload the files associated with your support ticket.  Please note that you must have an open support ticket with PSS- Rockford or  or PSS-Dallas before uploading a file.  Files uploaded without a reference to a support ticket will be deleted. You may upload additional files by clicking the appropriate link at the end of the "Success" message.

Note: You might receive an error message despite your file still being sent