IEE20DN model camera is losing focus.


IEE20DN model camera can not maintain focus on a scene.

Product Line

Pelco Cameras


  • IEE20DN


Firmware Version 1.8.2 is causing a conflict with the ability of a camera to remain focused.


It is recommended to update the camera to Firmware Version or greater, Unless they are using an Endura VMS system.

Firmware can be found Here.

Please contact technical support at 1-800-289-9100 if requiring update firmware of Sarix with an Endura system.