Cameras drop out of the recording pool with NSM5200 version 2.3.1.0259 or greater
Pelco Cameras, Pelco Video Management
- Endura NSM5200 version 2.3.1.0259 or greater
- SM5000 version 22.214.171.1240 or lower
A change in the 2.3.1.0259 firmware of the NSM which involves the way of communicating with the SM5000 can result in cameras going offline if there is some kind of communication problem between the NSM5200 and the SM5000.
Once the camera's are offline for a longer time the cameras will be dropped out of the recording pool.
This issue is resolved by upgrading to SM5000 version 126.96.36.1997, if this does not resolve the issues there may be some kind of intermittent network issue.