Purge alarms that no longer are valid from the alarm queue in TAC Vista

Issue

Is there a way to remove alarms that no longer are valid from the alarm picture in TAC Vista?

Product Line

TAC Vista

Environment

TAC Vista Workstation

Cause

An alarm can be orphaned in the alarm queue for a number of reasons.

Resolution

  1. Stop Vista server
  2. Navigate to the database (Check Vista Server setup to confirm the location of the database on the harddrive)
  3. Open the $thisdb folder
  4. Delete the files $this.alr and $this_bp.alr
  5. Restart Vista server. These files will be recreated.