Sarix IBP Series Bullet Camera fails to connect to DSSRV

Issue

Sarix IBP Series Bullet Camera fails to connect to DSSRV

Product Line

Pelco Cameras, Pelco Video Management

Environment

  • Digital Sentry 
  • Digital Sentry Version 7.2.46
  • Sarix Professional Series 

Cause

DSSRV unit utilizing Digital Sentry software suite 7.2.46

Resolution

Per product specification sheet C3949 Sarix Professional Series cameras require Digital Sentry VMS software suite 7.3 or later.