Pelco Mobile fails to connect to DSSRV running v7.5.609 with DS Web Service v2.1.

Issue

Pelco Mobile fails to connect to DSSRV running v7.5.609 with DS Web Service v2.1.

Product Line

Pelco Video Management

Environment

  • DSSRV v7.5.609 - v7.6.32
  • DS Xpress v7.5.609 - v7.6.32
  • DS RealVue v7.5.609 - v 7.6.32
  • DS Web Service v2.1.0.1866 - v 2.1.0.1873
  • Pelco Mobile - All versions
  • DS

Cause

The DS Web service dll files get corrupted during updates.

Resolution


Update DS Web Service to Version 2.1.0-1885 or higher to resolve issue.Click here to download.