Issue
DS ControlPoint connection error message "Error connecting to one or more of your systems. Success"
Product Line
Pelco Video Management
Environment
- DS ControlPoint V 7.2.30
- DX8100 V 1.0.0010
Cause
DS ControlPoint is unable to connect to the DX8100 DVR Recorder due to possible XML cache file not updating.
Resolution
Workaround:
- Download the latest version of DS ControlPoint (version 7.5.609) using the article:Where can I download the latest version of DS ControlPoint software?
- Install the DS ControlPoint software onto your computer. For more information on How to install the DS ControlPoint client software.