How do you shut down or restart a DSSRV/DSSRV2.

Issue

How do you shut down or restart a DSSRV/DSSRV2.

Product Line

Pelco Video Management

Environment

  • DSSRV
  • DSSRV2
  • ENC5416
  • ENC5516

Cause

  • Maintenance will be performed on the DSSRV/DSSRV2
  • DSSRV/DSSRV2 needs a restart due to erratic software behavior.
  • ENC5416/ENC5516 is locked up.

Resolution

Follow the steps below:

  1. Close out any programs that are open on the desktop.
  2. Click on Start
     
  3. Select Shut down or select  for the Restart option.


     

Note: If the DSSRV/DSSRV2 is locked up with no mouse control,

  • Push the power button once to turn the unit off.
  • Push and hold the power button for a hard shutdown.
  • If using remote desktop. use command prompt and type shutdown /s for shutdown or shutdown /r for restart.