How to uninstall Endura Mapping on the SM5000.


Workstation is unable to connect to Endura Mapping even though the mapping service is running on the System Manager.

Product Line

Pelco Video Management


SM5000 any version
Endura Mapping any version


Unspecified issue


The current version of Endura Mapping can be found here.
  1. SSH into the SM5000 using the steps in LL#13089.
  2. Stop the mapping service on the SM5000.
    /etc/init.d/mapping stop
  3. Remove the Mapping directory on the SM5000.
    rm -rf /usr/local/Pelco/Mapping
    rm -f /etc/init.d/mapping
    /pgbin/dropdb -Upelco enduramapping_development
  4. From a workstation connected to the System Manager, run the Endura Mapping System Installer and follow the on screen prompts.
  5. Install the Endura Mapping client on the workstation and attempt to connect.