Archive Utility fails to archive video to storage location.

Issue

Archive Utility failed.

For additional information, Click on "Start > Control Panel > Administrative Tools > Event Viewer > Applications and Services Logs > ArchiveUtility.


 

Product Line

Pelco Video Management

Environment

  • Digital Sentry
  • Archive Utility Software

Cause


The storage location where the video is being archive has been exceeded.

Resolution

Increase the storage location by running "Modify Archive Wizard".

  1. Right click the Archive name and select "Modify Archive Wizard"
  2. When the "Welcome to the Modify Archive Job Wizard" appears Click Next until you see "Storage location and maximum size"



     
  3. Make adjustment in the Storage location
    • Use all available space:
    • Use a maximum of: ( MB) if size is increase, available space must present.
      Note: Storage Location option is not changeable in the modify menu. 
       
  4. If no other changes need to be made ,Click Next thought the modify wizard menu and Click "Finish"
  5. Verify the Space remaining size has increase in size.