How do I upload a file to PSS-Maidenhead on the Schneider-Electric Box file server?

Issue

Need a link to provide an easy way of uploading one or more files the Box server.

Product Line

Andover Continuum, Satchwell MicroNet, Satchwell Sigma, Field Devices, SmartStruxure Solution, Other, SmartStruxure Lite

Environment

Schneider Electric "PSS-Maidenhead" Box server folder

Cause

Many email services have a limit on the size of attachments.

In many cases, large files must be sent to Product Support so that the support engineer can investigate a reported issue.

Resolution

Use the following form to upload the files associated with your support ticket. (If you do not see the form and are using IE, check your Compatibility View Settings).

Please note that you must have an open support ticket with PSS- Maidenhead before uploading a file. Files uploaded without a reference to a support ticket will be deleted.

You may upload additional files by clicking the appropriate link at the end of the "Success" message.

Note: You might receive an error message despite your file still being uploaded.