TAC Vista SmartStruxure Interface 1.0.0 - The interface stops when acknowledging alarm in StruxureWare Building Operation

Issue

TAC Vista interface stops 

Product Line

TAC Vista, SmartStruxure Solution

Environment

  • Vista
  • StruxureWare Building Operation
  • TAC Vista SmartStruxure Interface 1.0.0 

Cause

When acknowledging an Vista alarm in SmartStruxure, the TAC Vista SmartStruxure interface stops. 

Resolution

Please download and install hotfix 51882 for Vista 5.1.8 and hotfix 51784 for Vista 5.1.7