Workstation Crashes when accessing Xenta Schedule link from Graphic Page

Issue

When trying to open the schedule, the attached crash report occurs and shuts down workstation with the following Exception message.

  • Object reference not set to an instance of an object

Product Line

SmartStruxure Solution

Environment

SmartStruxure 1.4.x

Cause

Menta application within the Xenta device has blank Exception Events defined with one or more Time Schedule blocks.

Resolution

This will be corrected in a future release but as a workaround simply remove any Exception Event within the Xenta Time schedule block (TSCH).

Edit the block and set the Max. setting of the Exception Event to 0 (zero).  Save the application and download to the device.