Report or Extended Trend Log not showing the most recent data

Issue

Report or Extended Trend Log not showing the most recent data

Product Line

SmartStruxure Solution

Environment

StruxureWare Workstation

Cause

The extended trend log will only pull information from the Trend log when the Threshold is reached.

Resolution

OPTION 1 - Use the maximum Transfer Interval property

  1. Edit the Extended Trend Log
  2. Change the Maximum Transfer Interval property from "Disabled" to the maximum time you want to go between updates in the extended trend log.

NOTE: You should not set every extended trend log to 1 minute as this will cause unneeded strain to the system. If you need current data, look at the Trend Log. Use Extended Trend Logs and Reports for Historic information.

OPTION 2 - Use the Transfer trigger variable

  1. Create a Digital Value on the Enterprise Server. This can be controlled by a program or a schedule to force the Extended trend log to update before reports are run
  2. Edit the Extended Trend Log
  3. Set a the Transfer trigger variable as the Digital Value created in step 1.