Spectra Series Displays INVALID CAMERA MODEL CONTACT PELCO FOR ASSISTANCE

Issue

If the Spectra Dome Drive has been opened and the Internal camera replaced; the error INVALID CAMERA MODEL CONTACT PELCO FOR ASSISTANCE will display when the dome drive is reconnected  to the housing circuit board (BB4DOORASSY)

Product Line

Pelco Cameras

Environment

  • All Spectra III series Dome Drive models
  • All Spectra IV  series Dome Drive models

Cause

  • This error occurs when the internal camera model in the dome drive is replaced with a different camera model.

Resolution

Send the unit to a Pelco authorized service center for repair. This repair should only be done by a Pelco authorized service center.