DVR5100 Hybrid Video Recorder may have memory failure.

WARNING

ELECTROSTATIC DISCHARGE REQUIRED.
Discharge all static electricity from your person by touching metal prior to handling any hardware. Failure to do so may result in damage to devices.

Issue

DVR5100 will not bootup and makes a continuous high and low beeping tone after a power up.

Product Line

Pelco Video Management

Environment

DVR5100 Hybrid Recorder all versions

Cause

SDRAM has failed or is not seated correctly in RAM slot. Part # PB29-0404-0512.

Resolution

  1. Remove and reseat the SDRAM. Power On the DVR5100.
  2. Remove and replace the SDRAM,(DDR3200, 184 pin, 512MB) part # PB29-0404-0512. (Max 2 per DVR5100).
  3. Send in to Pelco Service and Repair for evaluation.  See Lessons Learned Article LL#11086