I/A Series G3 mail service error: 'java.net.UnknownHostException: smtp.mail.yahoo.com - Authoritative Answer Host not found. This error Indicates that the mail service in the I/A Series G3 platform is unable to establish communications to the SMTP mail server.
TAC I/A Series
I/A Series G3 - all platforms
This error is typically related to the DNS settings where the URL cannot be resolved to an IP address.
Verify and correct the DNS settings for the I/A Series G3 platform.