The PTZ has video in the web browser but no Pan Tilt Zoom (PTZ) Control.

Issue

  • Web browser compatibility causes no PTZ control.
  • Compatability View.

Product Line

Pelco Cameras

Environment

  • Sarix PTZ
  • Spectra HD all models
  • Spectra IV IP Mpeg4
  • Spectra IV IP H.264
  • Exsite IP
  • Esprit IP
  • Spectra Mini IP
  • TXB-N
  • TXB-IP

Cause

  • Default browser support and API

Resolution

In Compatibility View, websites will be displayed as if you were viewing them in a previous version of Internet Explorer, which will often correct display problems.

Open the web browser click on Tools Compatibility View:

Click on compatability View Settings and ADD the IP cameras IP address.