DS ControlPoint "hangs" or fails to run when logged into Microsoft Windows operating system as a standard-level user account.
Also, the mouse pointer with spinning wheel may continuously flicker.
Pelco Video Management
- DS Control Point
- Local user logged in
UAC (User Account Control) has been disabled on the Windows 7 host
In order for DS ControlPoint to be able to run when the user is logged into Microsoft Windows as a standard-level user, the UAC control settings must be set back up to the Microsoft default setting. The following process can be used to check or reset the User Access Control setting from the Control Panel (log into Microsoft Windows as an administrator for this):
To enable UAC (User Account Control):