Sarix camera is missing details in Device utilities: MAC address, IP address, Firmware version etc....
Pelco Cameras, Pelco Video Management
- Endura Utilities
- Device Utility 2.x
- Device Utility 1.x
- Sarix Cameras all models all versions.
Memory corruption causes loss of details that propagate to the query utility used.
- Close and re-open the Utility.
- Reset the camera to factory defaults.