The Export Button is Greyed out on the DX4700

Issue

When trying to export the Export button is greyed out.

Product Line

Pelco Video Management

Environment

  • DX4500 Series
  • DX4600 Series
  • DX4700 Series
  • DX4800 Series

Cause

During playback, The Export button will not be available.

Resolution

When Playing back recorded video, You must click on STOP first then Export.