Esprit IP PTZ camera has a 1 second video delay when panned on a DX4700HD/DX4800HD DVR.

Issue

When panning the Esprit IP camera using the PTZ controls on the DX4800HD recorder, the video is 1 second behind the actual movement of the camera.

Product Line

Pelco Cameras, Pelco Video Management

Environment

  • DX4700HD/DX4800HD
  • Esprit Series IP Position System (ES40E/ES41E)
  • TXB-N firmware version 1.9.2.1

Cause

TXB-N firmware version 1.9.2.1

Resolution

Upgrade the firmware of the TXB-N encoder within the Esprit ES IP camera to version 1.9.2.12 or above.

Download Center - Esprit/TXB-N related downloads Here

 

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