Samsung SND5080 IP camera has no video after a power outage.

Issue

DSCP and DS Admin will not display video from a Samsung SND 5080 IP camera after a power outage.

Product Line

Pelco Cameras, Pelco Video Management

Environment

DSSRV ver 7.5.609

Samsung SND 5080

Cause

The preview picture in DS admin is not available and  DSCP has a red slash thru the camera.

The camera is installed in DS Admin as  ONVIF compatible.

 The ip frame grabber log has an authorization error.  "The security token can not be authenticated or authorized "

The power outage changed the date / time in the camera causing the authorization error on the DSSRV.

Resolution

Re synch camera to server thru the web page if available.

Manually set the Date / Time in the camera using the web browser.

The camera has an entry for an NTP server  but the update will not occur for 12-24 hours.

Rebooting the camera did not update the Date / Time in the camera.